How to Print at NC State University Libraries

NC State University students, faculty, and staff must have money in an AllCampus account to print at the Libraries.

The Libraries does not provide printing services to those without university AllCampus accounts. Printing is available at the FedEx Office store, across the street from the D. H. Hill Jr. Library, at 2712 Hillsborough Street.

Wolfprint operates the printing service for NC State University. More about Wolfprint.

Print from a Libraries' desktop computer

This print option is available to Unity users from desktop computers in the Libraries when printing from an application or software (such as Word or Google Docs).

1. Go to the Wolfprint page (opens in new window)

2. Click on “Mobility Print Confirm Job."

Wolfprint's menu of printing options, with the choice "Mobility Print Confirm Job" circled.

3. Sign in with your Unity ID and password.

Wolfprint's Paper Cut login window

4. You will get this confirmation message:

Authentication confirmation message: "You are now authenticated for printing. There are no current or pending jobs. To tart using the app: 1. Print your intended document or job. 2. After printing, return to this app to check your job's status."

5. From your software application, print your file and choose “WolfPrint-BlackAndWhite” or “WolfPrint-Color” as the printer destination.

Printer dialog windows, indicating to choose a printer queue, either WolfPrint-BlackAndWhite or WolfPrint-Color

6. Wait for the system to process. On the Wolfprint page, you will get a Print Job Notification. Here you can select the account to charge the print to. It should default to your personal account. Click on “Print."

Print Job Notification window, indicating default account selection of "Charge to my personal account.".

7. You will get this message. Click on “OK.”

Printing confirmation window with confirmation message and reminder to retrieve a print within twelve hours.

8. You will see the print job’s status on the Wolfprint page.

Paper Cut print window is shown, displaying an example of a pending print job, and the account holder's remaining money balance.

9. Go to any WolfPrint-BlackAndWhite or WolfPrint-Color printer to retrieve your print. See the "Retrieve your print job" section below.

Print from any computer

This print option is available to Unity users from any computer on or off campus. You can only print .pdf files with this method.

  1. Save your file as a PDF (.pdf)
  2. Go to WolfPrint
  3. Click on "Web Print Login" and log in with your Unity ID and password
  4. Make sure you have enough money in your AllCampus account
  5. Click 'Web Print' from the menu on the left
  6. Click 'Submit a Job'
  7. Select any FollowMe printer by choosing either:
    • WolfPrint-BlackandWhite
    • WolfPrint-Color
  8. Click the 'Print Options and Account Selection' button at the bottom of the page
  9. Select which account you want to charge
  10. Click the 'Upload Document' button at the bottom of the page
  11. Click 'Upload from computer' and select the file from the appropriate location
  12. Click 'Upload & Complete' to send your file to the printer

Retrieve your print job

  1. Find any FollowMe printer.
  2. Swipe your ID card or login with your Unity ID and password on the screen.
  3. Select the "Print Release" icon.
  4. Select "Print all" to print multiple files or select the arrow next to the individual filename.
  5. Select "Print."
  6. Select "Logout" when finished printing your files.

Touch-free retrieval

All Wolfprint printers now include a QR code you can scan with your phone.

  1. Scan the QR code with your phone.
  2. The QR code will take you to a page on papercut.oit.ncsu.edu, verify this is the site you are taken to and then enter your Unity ID and password on that page.
  3. All available jobs for release on that printer will be listed by default. Uncheck any that you don’t want to print at this time.
  4. Tap on the print button in the bottom left to release the print jobs that are still checked.

If your file does not print, go to WolfPrint and make sure you have enough money in your print account. If you have money in your account, and are still having trouble, please ask for help at one of the libraries' service desks.