Thomas Jones

Pronouns

He / Him

University Library Specialist

Department:

Access Services

Email: tljones8@ncsu.edu


Shout-outs From My Colleagues

It can be a challenge for patrons to find materials not available in our Libraries, but the Interlibrary Services team does a fantastic job to make the process as seamless as possible. They take extra time to help patrons find the resource they are looking for, patiently explain lending policies from other libraries, and aim to acquire items for our Libraries so patrons can have the best access possible. We are lucky to have an ILL team who values generous access and puts so much care into each and every ILL request!

— Emily Cox

This summer, Thomas took on many additional responsibilities in resource sharing while I was on leave, including working with our collaborators to get us over the finish line on the implementation of a new application for TRLN Direct, a new process for selecting ILL pickup locations, and a new request interface in the Catalog. That's a lot! I went on leave feeling confident that all of these projects would succeed with Thomas's ability to ask the right questions, commitment to following up on issues, and pragmatic-yet-creative approach to problem-solving. I am lucky to work with Thomas every day!

— Mia Partlow

Thomas was a HUGE support during the bookBot platform migration last month. The bookBot EMS software had not been upgraded since the system came online 11 years ago, and while upgrading this software may seem like a straight-forward process, it was a complex project that required extensive collaboration, communication, and planning. I relied on his expertise heavily throughout the migration, and Thomas was always gracious in his flexibility to adjust his schedule and be available at any time for questions or testing. Thank you, Thomas! I couldn't have done it without you.

— Dawn Pearce