Ryan Hunter
Technology Support Specialist
Department:
Information TechnologyPhone: 919-515-8053
Email: rchunte3@ncsu.edu
Shout-outs From My Colleagues
Shout-outs are kind words from Libraries staff to other Libraries staff for going out of their way to be extra awesome at their job.
As part of Christina Koch’s homecoming to NC State University after her Artemis II mission, Duke Energy Hall (DEH) hosted a major press conference featuring Chancellor Howell and the astronaut answering questions from schoolchildren and journalists. While DEH regularly hosts a variety of events, managing simultaneous feeds for the approximately 20 news outlets in attendance presented a unique challenge. Ensuring reliable press feeds and high-quality audio called for strong coordination among the DEH team, the IT department, Libraries Communications, and University Communications. This collaborative effort involved critical technical fixes, including a dedicated Sunday afternoon quality check to guarantee Monday's event ran smoothly. Ultimately, the press conference was a big success, enhancing Christina Koch’s campus visit. Many thanks go to Ryan, Konteh, Darren, Robin, and Chris for pulling off this event!
— Joe White
Ryan saved the day again! Less than an hour before a hybrid event in T&V, I realized the camera wasn't working in Zoom. Ryan stepped in quickly and fixed the issue with time to spare. This is one of many examples of how Ryan is a reliable and responsive colleague. I appreciate how much he cares about the experience of using the high-tech spaces. Even when there isn't an immediate issue, Ryan is thinking about how the technology can be improved to be more stable and reliable for users. Thanks, Ryan!
— Hannah Rainey
Ryan is always a huge help to me in the high-tech spaces. This semester he has been especially helpful when I have had some a/v issues arise in the T&V lab. He came in to help me with an unusual audio set up for a special guest performance on a moment's notice and made the performance a huge success. He is always willing to troubleshoot with me on the fly if an issue arises and get things up and running. His calm demeanor and quick willingness to step in when I need him makes my job so much easier. I learn a lot from Ryan in the spaces and I'm super grateful for his help and expertise.
— Courtney Hewett
Ryan has saved the day so many times with AV technology in the High-Tech Spaces. He is available to help when needed, often staying late and providing support over the phone and chat. A recent example of his excellent service happened in preparation for a recent vMLK workshop. Dr. Gallagher and Dr. Jones shared this message of gratitude: "Ryan, thank you for saving the day on Thursday when we did the testing and runthrough and the sound was out of whack in every space...! Your efforts to recalibrate and adjust as needed made all the difference; indeed, it enabled workshop participants to experience vMLK assets as intended with the richness of the sound experience intact!" Ryan takes great care and pride in his work. He is also always improving the stability and usability of the tech for us and all of our users.
— Hannah RaineyVictoria GallagherElizabeth Jones