Margaret Peak

Head of Library Impact Analysis

Department:

User Experience

Phone: (919 513-7237

Email: mlpeak@ncsu.edu

Shout-outs From My Colleagues

I brought an idea to the User Research Team: let’s learn more about the Faculty Research Commons users and their needs. Out of this idea came a great collaboration with Margaret, Robin, Meredith, and Cindy. We worked together for months to gather a variety of data, allowing us to dig into why, how, and how often faculty use these spaces at Hunt and Hill Libraries. From our study we were able to make more apparent the value and use of these spaces and give voice to the users’ recommendations for improvement. Each person contributed their valuable perspectives, time, skills, and technical know-how. It was a wonderful collaboration and I want to thank each partner for being part of our FRC study power team! Our collaboration is a great example of what makes it special to work at the Libraries. Thank you!

— Kim Duckett

I would like to give a HUGE shoutout to Margaret for her guidance, and thoughtful assistance around helping me submit my research study to the IRB. This was my first time having to submit something to the IRB and it was a very daunting task. Margaret gave me all of the information about the materials I needed, gave feedback, and was available to answer all of my questions along the way, which made me feel more at ease about the process. Margaret, you are the best! Thank you, thank you, thank you!

— Beatrice Downey