Service Philosophy

  • We enable excellent user experiences and make hard things easy for the NC State community.
  • We deliver the services you need, when and where you need them.
  • We consider customer service everyone's responsibility.  Each of us has an attitude of "I can help you" which ensures that nothing falls through the cracks.
  • Each of us is engaged with the university's learning and research mission.
  • Our approach is to fix today's problems and engineer innovative solutions for tomorrow.
  • We provide learning spaces that foster creativity and achievement — you will find places for collaboration and for contemplation that allow you to complete your work in a safe and comfortable environment.