Endeca Catalog: Usability Study, Round 1

The primary goal of the study was to determine whether the new catalog interface enabled users to find materials more easily than the old interface for both known-item and topical searches. 

Overview

10 participants, all undergraduate students at NCSU, participated in a round of usability testing for the library catalog during March 2006. 5 participants used the old Web2 catalog interface and 5 used the new catalog interface with Endeca keyword searching to complete the same set of tasks. All 10 sessions were conducted individually in the usability lab and the digital recordings are available for further review. 

The primary goal of the test was to determine whether the new catalog interface enabled users to find materials more easily than the old Web2 catalog interface for both known-item and topical searches. A secondary goal of the test was to determine how effectively users were able understand and use the new search interface. 

Quantitative comparisons, such as task duration and task success rates are available in Part III of this report, while Part II focuses on the usability issues encountered by the 5 participants using the new catalog interface.

Team and Partners

  • Emily Lynema -- test creation
  • Hilary Davis -- test administration
  • Catherine Pellegrino -- test administration
  • Jim Tuttle -- test administration

Technical Details

Recordings were made in the NCSU Libraries Usability Research Lab using Morae usability testing software.

Project Links

  • Script -- The test script with instructions and explanations for participants.

Reports and Presentations


Last updated: June 8, 2009

Team