Xiaoyan Song
Name Pronunciation
shee-ow-yahn songPronouns
She / HerTo acknowledge that assumptions about someone’s gender identity could be incorrect, many organizations, including NC State, have begun to encourage community members to include a brief statement of their gender pronouns as they introduce themselves within a group.
Electronic Resources Librarian
Department:
Acquisitions & DiscoveryPhone: (919) 515-5742
Email: xsong9@ncsu.edu
Languages
- Mandarin (Advanced Reading, Writing & Speaking)
Selected Works
-
Uncovering the Mystery of How Users Find and Use eBooks through Guerilla Usability Testing
Robin Camille Davis & Xiaoyan Song (2020) Uncovering the Mystery of How Users Find and Use eBooks through Guerilla Usability Testing, Serials Review, DOI: 10.1080/00987913.2020.1806648
Recent Works
Exploring Morale in Library Workplaces: From Culture to Countermeasures
Song, X. (2022, October 21). Exploring Morale in Library Workplaces: From Culture to Countermeasures. SERIALS REVIEW. https://doi.org/10.1080/00987913.2022.2132779
Uncovering the Mystery of How Users Find and Use eBooks through Guerilla Usability Testing
Davis, R. C., & Song, X. (2020). Uncovering the Mystery of How Users Find and Use eBooks through Guerilla Usability Testing. SERIALS REVIEW, 46(3), 193–200. https://doi.org/10.1080/00987913.2020.1806648
CORAL User Group Meeting at NC Serials 2019
Song, X., Tatterson, R., & Dresselhaus, A. (2019). CORAL User Group Meeting at NC Serials 2019. SERIALS REVIEW, 45(3), 126–131. https://doi.org/10.1080/00987913.2019.1647921
Shout-outs From My Colleagues
Shout-outs are kind words from Libraries staff to other Libraries staff for going out of their way to be extra awesome at their job.
Yan has been a superstar handling last minute invoices and licenses, helping sort out access issues with our online collections, co-chairing the Electronic Resources Management (ERM) committee, bringing important ebook collections forward, etc. She's always really quick to respond to questions and knows how to get things done. I'm grateful to have Yan as a colleague.
— Hilary Davis
I would like to shout-out to my team, the Monographs Unit of A&D department, Renee Smith-Davis, Flora Blackley, Rob Loomis, Terri Chance and Zorica Craciun, for all they have had to endure this last year. These folks took to their work at home as if they had been doing it all along. There were enormous challenges, lots of new workflows, keeping up with Zoom, computer issues and the struggles of communication, or lack there of. And with the focus on electronic exploding there were plenty of e-related projects to ensure access, especially for open access, notifications to faculty as soon as their request was accessible, more and more streaming orders and plenty of print for Reserves that all needed hands on cataloging. The volume for these materials has not yet dropped as in normal years so they all continue to order and pay and catalog and absorb the new changes that come their way, but the remoteness is still a struggle. Credit certainly goes to our Unit Head, Lynn Whittenberger, who provides amazing caring and support to all of us, no matter what the need. Thanks also to our ERL Yan Song for lending support and guidance through much of the electronic work. I am very fortunate to be part of this unit and department. Ruth
— Ruth Gagliardi