User Experience Librarian

Position number: 00007403

The Libraries invites applications and nominations for the position of User Experience Librarian. The User Experience department (4 librarians, 2 developers, 3 support staff) is responsible for the strategic management of the Libraries' web presence including design and development of web content and applications. The Libraries’ award-winning website provides contextual, just-in-time information to facilitate user experience with spaces, services, collections, programs, and events. The department engages in user research, adopts developments and insights from the broader realm of user-experience research, and strives for user-centered design to create a consistent experience across the Libraries’ many touchpoints in both physical and online spaces. This position reports to the Department Head, User Experience.

Responsibilities
  • Collaborates with stakeholders and developers to create intuitive, accessible, user-friendly interfaces for the web, mobile devices, and digital signs
  • Develops wireframes, prototypes, and task flows based on user needs, and works with developers on their implementation
  • Helps the Libraries further establish visual and brand identity
  • Develops content strategy, information architecture, and a web style guide
  • Serves as a project manager
  • Manages workflows for ongoing maintenance of web products and services
  • Contributes to the Libraries’ user research and applies findings to make improvements
  • Participates in library planning; serves on library-wide committees, task forces, and teams
  • Expected to be active professionally and to contribute to developments in the field
Required Qualifications
  • ALA-accredited MLS, MIS, or other relevant advanced degree
  • Knowledge of best practices in user experience design
  • Experience with current, standard web development languages, content management systems, and tools
  • Experience with design, prototyping, and wireframing tools (e. g., Balsamiq, Illustrator, Lucidchart)
  • Ability to manage workflows and projects
  • Excellent interpersonal skills; ability to communicate clearly, knowledgeably, and personably, orally and in writing
  • Ability to work independently and in a team environment
  • Ability to learn and use new technologies
  • Commitment to fostering an environment of diversity and inclusion
  • Evidence of potential for ongoing professional development and contribution
Preferred Qualifications
  • Experience with Drupal
  • Experience with usability testing and other user research methods
  • Experience using web analytics to inform decisions
  • The Libraries, the University, and the Area

    Join the NCSU Libraries and help us create adventurous library spaces and innovative services that delight today’s students and researchers. The award-winning James B. Hunt Jr. Library, opened in 2013 on NC State’s Centennial Campus, offers faculty and students access to advanced technologies such as large-scale visualization, simulated environments, 3D imagery, and interactive computing that are enabling revolutionary ways to see and use information. An iconic building that captures NC State’s spirit of innovation in education and research, the Hunt Library is recognized as one of the world’s most creative learning and collaborative spaces and a model for “the library of the future”. The D. H. Hill Library, serving the main campus, combines the best of tradition and innovation, housing special collections and a beautiful gallery alongside vibrant, experiential spaces such as the Learning Commons, Visualization Studio, and Makerspace. For the NCSU Libraries, shaping the future of librarianship includes a sustained commitment to creating a welcoming atmosphere for diverse populations and increasing diversity in the profession. If you are a person who would like to provide a new generation of library users with everything they can imagine and more, consider applying for this position. 

    The NCSU Libraries has been recognized with numerous national and international awards, including the first Association of College and Research Libraries Excellence in Academic Libraries Award, the ACRL Librarian of the Year Award; the Stanford Prize for Innovation in Research Libraries and the American Institute of Architects/American Library Association Building Award for the Hunt Library; two John Cotton Dana Library Public Relations Awards; and Library Journal’s Librarian of the Year, Paraprofessional of the Year, and nine Movers and Shakers awards. The library system consists of the D. H. Hill Library, the James B. Hunt Jr. Library, and branch libraries for design, natural resources, and veterinary medicine. With a staff of almost 300 FTE, the Libraries has more than 4.6 million volumes in its collection and has a total annual budget of over $30 million. The Libraries is the host site for NC LIVE, a multi-type library initiative making digital resources accessible to North Carolina residents. The NCSU Libraries is a member of the Association of Research Libraries, the Digital Library Federation, the Coalition for Networked Information, the Scholarly Publishing and Academic Resources Coalition, the Council for Library and Information Resources, the Center for Research Libraries, and the Triangle Research Libraries Network.

    The NCSU Libraries has a longstanding commitment to diversity and to the creation of a welcoming and inclusive service ethic and environment. Recent efforts include securing grant funding for outreach to diverse populations through programming and workshops. The Libraries collections also reflect this commitment, from focused collection efforts to locating, capturing, and preserving voices of underrepresented communities through archival research and practice. The Libraries has taken affirmative steps aimed at increasing diversity in the profession through the NCSU Libraries Fellows program; participation in ARL’s diversity initiatives, including hosting five cohorts of Career Enhancement Fellows; and membership in the ACRL Diversity Alliance. The Libraries Diversity Committee is an active group that sponsors programs and fosters dialogue to promote understanding across racial and cultural lines in an atmosphere where all students, staff, and faculty are welcomed, valued, and respected.

    North Carolina State University was founded with a purpose: to create economic, societal, and intellectual prosperity for the people of North Carolina and the country. From its beginnings as a land-grant institution to its current position as a pre-eminent research enterprise that excels in science, technology, engineering, math, design, the humanities and social sciences, textiles, and veterinary medicine, NC State students, faculty, and staff take problems in hand and work with industry, government, and nonprofit partners to solve them. As the largest academic institution in the state, NC State enrolls more than 34,000 students, offering bachelor’s and master’s degrees in more than 120 fields of study and doctoral degrees in 67 disciplines. The university is ranked third among all public universities (without medical schools) in industry-sponsored research expenditures and has more than 660 active patents

    North Carolina's Research Triangle of Raleigh, Durham, and Chapel Hill lies between the mountains of the Blue Ridge and the shores of the Outer Banks. The Triangle consistently ranks high on lists of desirable American communities. Time rated Raleigh as “the best big city in the Southeast” in 2016, and recent rankings by Forbes name the Triangle as the number-two hot spot for tech jobs and as the number-three best city for young professionals. 

Salary and Benefits

The Libraries offers a highly competitive salary in recognition of applicable education and experience for this position. Librarians have non-tenure track faculty status (without levels of rank). Benefits include:  24 days vacation, 12 days sick leave; State of NC preferred provider medical insurance, and state, TIAA/CREF, or other retirement options. Additional and optional dental, life, disability, deferred compensation, and legal plans are offered. Tuition waiver program for all campuses of The University of North Carolina is available. See the Benefits and Leave Administration page for more information.   

Application Process

Applications will be reviewed upon receipt; applications will be accepted until finalist candidates are selected. Candidates are encouraged to apply as soon as possible to receive full consideration. The nomination committee may invite candidates for confidential, pre-interview screenings. Appointment requires successful completion of background check. This position is available immediately; start date is negotiable. Applicants must apply through the NC State University online employment website. For assistance with this process contact NCSU Libraries Personnel Services Office (919) 515-3522.

Affirmative Action/Equal Opportunity Employer. NC State welcomes all persons without regard to sexual orientation or genetic information. Persons with disabilities requiring accommodations in the application and interview process please call (919) 515-3148.

Last Updated

11/30/2018

Nomination Committee

Position number: 00007403