Frequently Asked Questions

When I use the VPN, why do I have to authenticate to get access to library resources like e-journals and databases?

Our campus VPN is a split tunnel VPN. Only traffic going to an ncsu.edu URL goes through the VPN; all other traffic is routed outside the VPN. This is to reduce load since you don't need to be on the VPN to read Facebook, for example.

However, when you go to a resource such a library database (e.g., jstor.org) through the VPN, you are not going to a campus URL. Therefore, you get passed outside the VPN and jstor.org sees your off-campus IP address. This is why you still have to get to library databases and journals via the Libraries' website (using the Libraries' proxy server) regardless of whether you are logged into the campus VPN.

#0613 | 2016-08-10 RR

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