Frequently Asked Questions

What can I do if I do not see my K drive, I cannot open documents in My Documents, or if I cannot save to my K drive?

Here are a few steps you should follow to fix the problem.

If you log in and your K drive was not successfully mapped, you will not be able to save to the K drive or any other folders associated with a K drive (My Documents, etc).

To map the K drive go to Start -> Programs -> Map AFS and click on "authentication." It will prompt you to log in with your Unity ID and password. Hit OK and the K drive will be mapped.

If you can see your K drive but you are unable to save, it is probably because there is not enough free space in the directory.

To add more file space, see this FAQ.

If none of this helps, try logging out and logging back in.

#0382 | 2013-10-29 DT

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