Coronavirus Response

Updated Thursday, April 2, 2020 at 9:04am

The NC State University Libraries has expanded our online services and resources in support of academic continuity. Our physical spaces and in-person services are currently unavailable.

Our buildings are not open, but online services continue:

Please check this page for ongoing updates. For university updates, visit NC State's Coronavirus Response page.

Facilities Access

Effective March 31, 2020, there is no access to the NC State University Libraries facilities. This includes the Hill Library, Hunt Library, Design Library, Natural Resources Library, and the Veterinary Medicine Library. Our extensive online services and collections are available, and library staff stand ready to help you remotely. Just Ask Us.

Ask Us

Chat

Ask Us about using the Libraries, finding materials you need, and getting help.

Chat is unavailable

Chat is staffed during these hours:

  • Monday–Thursday, 8am–10pm
  • Friday, 8am–5pm
  • Saturday–Sunday, 12pm–5pm

More ways to Ask Us

Remote Consultations

Request a technology consultation for staff assistance with digital media, design projects, VR/AR, and more.

Get remote data science help by appointment from the staff of the Hunt Library Dataspace and the Hill Library Datapoint on topics including R, Python, SAS, and machine learning. You can also request a data/visualization consultation for help with other topics.

Request a research consultation if you need help with conducting research, finding resources, or other library-related needs.

Due Dates for Checked-Out Items

 Please do not return library materials at this time. We'll waive any late fees when you return your items.

Materials from the Libraries Collection

Most checked-out books and materials now have an extended due date to May 13, 2020. This includes laptops and other devices. It does not include Tripsaver, textbooks, or course reserves.

You can check your NC State University Libraries account to see a list of the items you have currently checked out and their new due dates. Please do not return library materials at this time. If you have questions, please Ask Us.

Tripsaver Materials

Please do not return Tripsaver materials at this time. Please try to renew your Tripsaver materials online in your NC State University Libraries account. If the option to renew doesn't appear, please send an email to library_tripsaver@ncsu.edu. Include your name, @ncsu.edu email address, and the title of the book.

Graduating Student?

If you’re a student who is graduating this semester, please do not return your library materials at this time. We are currently working on a new return process for you. We will waive any fees you accrue during this time and clear your records prior to your graduation.

Resources for Online Teaching & Learning

Textbooks & Ebooks

We provide access to thousands of ebooks and other online resources. We are working hard to provide access to online versions of as many textbooks as possible.

Find your textbook and other ebooks online

Books on the Shelves

Books in the bookBot and books from the Hill, Hunt, Design, Natural Resources, and Veterinary Medicine Libraries are not available. You can request an article or book chapter PDF through Tripsaver, and we will do our best to fulfill it.

Borrow Technology

We have limited supplies of laptops, document cameras, headsets, and other technologies for long-term loan. Please request for what you need, tell us where you are, and we’ll work with you to get you what you need.

Online Support for Teaching & Research

We continue to offer online options for teaching support and research support.

You can also request an online or phone consultation with a research librarian.

Expanded Access to Resources for Teaching & Research

The Libraries' robust online collections are available to support teaching, learning, and research taking place off campus. We've also compiled some publishers' expanded short-term access to videos, ebooks, and more.

Moving Courses Online

Need to move your course online quickly? We can help with copyright concerns, technology lending, short-term vendor access, and ensuring your students have the course materials they need.

University Resources

  • Keep Teaching: Academic continuity planning for instructors from the Provost’s Office
  • Keep Learning: Resources for students from the Division of Academic and Student Affairs
  • DELTA is Here to Help: Learning technology support
  • Research Continuity: Guidance from the Office of Research and Innovation regarding disruptions to normal research operations