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Conducting tests
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Usability Links and Resources

A good place to start

CHI-WEB (searchable). Sponsored by the ACM Special Interest Group on Computer-Human Interaction, CHI-WEB is a "moderated discussion list on the human factor aspects of the World Wide We b."
SIGIA-L (searchable, with summaries of selected threads). E-mail list of the Information Architecture Special Interest Group of the American Society for Information Science and Technology .

The culture of usability in New Architect Magazine
Fast, K. (2002, August 19). Recording screen activity during usability testing. Boxes and arrows. See also this discussion of the article.
Interview with Marisa Meyer, Google Product Manager at goodexperience.com
Issue of IBM Systems Journal on Ease of Use, vol. 42, number 4.
Olson, G. M., & Olson, J. S. (2003). Human-Computer Interaction: Psychological aspects of the human use of computing [An nual Reviews license required]. Annual Review of Psychology, 54, 491-516.
Usage and Usability Assessment: Library Practices and Concerns, a report by the Digital Library Federation and the Council on Library and Information Resources

NCSU students, faculty, and staff are welcome to come to the lab and browse the usability bookshelf.

Tom Brinck et al., Designing Web sites that work: usability for the Web. [view catalog record]
Journal of the American Society for Information Science and Technology, vol. 53, number 10: special topic issue on information architecture. [view catalog record]
Sanjay Koyani, Robert Bailey, and Janice Nall, et al. (2003). Research-based web design and usability guidelines. National Cancer Institute, National Institutes of Health.
Deborah Mayhew, The usability engineering lifecycle: A practitioner's handbook for user interface design. [view catalog record]
Jakob Nielsen, Usability engineering. [view catalog record]
Louis Rosenfeld and Peter Morville, Information architecture for the world wide web. [view catalog record]
Jeffrey Rubin, Handbook of usability testing: How to plan, design, and conduct effective tests. [view catalog record]
Ben Shneiderman, Designing the user interface: Strategies for effective human-computer interaction. [view catalog record]
Jared Spool et al., Web site usability: A designer's guide. [view c atalog record]

Nocera, J., Farnon, B. E., Cervone, H. F., Fichter, D., Robbins, L. P., Spool, J. M., Jackson, M., Barillari, J., Fradkin, B., Thomas, N. R, & Slusar, L. (2002). Effective web design: a fresh look . Glen Ellyn, IL: IT Office of Special Services, College of DuPage.