Howell, 'LIBREF--The Libraries' E-mail Reference Service', NCSU Libraries Newsletter v22n02 (September 1994)
 
_The NCSU Libraries Newsletter_
Volume 22 no. 2
September 1994
Howell, Mark
"LIBREF--The Libraries' E-mail Reference Service"


Do you always have the time to visit the library to track down 
a particular bit of information?  Have you tried to call the 
library to get an answer to a question and found the line busy?  
The solution to these situations for you may be the NCSU 
Libraries' electronic mail reference service, LIBREF. This 
service allows you to send reference questions via e-mail and 
have the Libraries' Reference Department respond with an 
answer.  You will receive a reply within twenty-four hours 
(exceptions are weekends and holidays).  Although not intended 
to provide answers to in-depth questions or questions 
requiring immediate attention,  LIBREF is ideal for answers to 
brief factual questions.  Examples include questions about the 
Libraries' holdings or information regarding library services.  
A request for a publisher's address and an inquiry about the 
NCSU Libraries Information System are just two examples of 
recent questions sent to LIBREF.  Send questions via e-mail to:

LIBREF@ncsu.edu

If you have any questions regarding this service, please call 
the Reference Department at ext. 5-2936 or send e-mail to 
LIBREF. Try it!