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NCSU Libraries Focus Online

Volume 27 number 3 - Spring 2007

NCSU Libraries' 2006 Above & Beyond Student Service Award Winners

Jeff Curry acclaimed student assistant in the Bookstacks unit of the Access and Delivery Services Department, received the 2006 Library Student Assistant of the Year Award. He was selected from the pool of superb student employees who had received Above & Beyond awards in 2006 for their outstanding work for the NCSU Libraries.

Curry's supervisor, Brian Clossey, nominated Curry for the Above & Beyond Library Service Award for his dedication and loyalty to the NCSU Libraries, his kind and approachable manner, as well as his demonstrated expertise in all aspects of Bookstacks work. Curry's and Chris Hill's many contributions were described in the article "Students Work Hard for Us," published in Focus, volume 27.2 (winter 2007): 14-15. Clossey notes, "Jeff serves as our lead student trainer because of his extensive body of knowledge and simply because we like him to be the first point of contact for all incoming student workers. Jeff is patient, tactful, and able to handle everything that is thrust upon him."

Clossey adds that he has received may notes from library users commending Curry's precise and attentive work. "If I had not nominated Jeff, I am certain that there would have been a number of disappointed faculty and staff members who are continually impressed with his work ethic and helpful nature." Clossey was delighted when Curry went on to receive the inaugural Library Student Assistant of the Year Award. Clossey stressed the fine work that his student assistants perform for the Libraries, but believes Curry's sincere interest in the library shows in everything he does. "I feel that Jeff is the perfect choice for the Library Student Assistant of the Year award."

Chris Hill, who held jobs in both the Special Collections Research Center and the Digital Media Lab at the D. H. Hill Library, received an Above & Beyond Library Service Award for his specialized work for the NCSU Libraries on a major digitization project. Hill worked on the Special Collections "Green 'N' Growing" project, where his duties included scanning, metadata review, and database management. His efficiency and expertise helped the project exceed its first-year production goals by thousands of items. He greatly impressed his supervisors with his abilities and sense of responsibility, and they entrusted him with training new undergraduate students in scanning. Hill also worked rapidly through metadata, and he frequently performed metadata review or database management tasks. Hill exhibited leadership and initiative throughout his tenure with the program. University Archivist Todd Kosmerick notes that "Chris generated high-quality work, too, in which he took great pride. He was very organized, and he kept detailed notes on his work as part of the records maintained for the "Green 'N' Growing" project." Kosmerick continues, "Chris is a friendly person, adding to the collegial environment in Special Collections. He is well-liked by his colleagues and supervisors."

Prableen Kaur, a student assistant in the Burlington Textiles Library, received an Above & Beyond Library Service Award for her well-tested problem-solving skills. Kaur, according to supervisor Terra Kridler,  "determines what needs to be done and takes the initiative to do it, whether it is straightening a heavily used section of the reference stacks, fixing a messy kink in a photocopier, or patiently showing a new patron how to use the catalog."

Kridler astutely notes that in a branch library setting, student employees frequently work independently and have "an incredible variety of responsibilities." Prableen Kaur's problem-solving skills enable her to handle effectively whatever situation arises, which is a huge benefit to the library, allowing smooth operation in the absence of full-time staff. Kridler adds "I am confident in Prableen's ability to handle those situations, however unusual, in a mature and responsible manner. It's all particularly impressive because she's only been here a few months. Plus, she's so sweet!"

Anna-Marie Zylicz, a student assistant in the Harrye B. Lyons Design Library, received an Above & Beyond Library Service Award for her work assisting faculty and students in this branch library, and for her careful work in opening and closing the library, running the circulation desk, handling reference questions, and shelving books. According to supervisor Stephanie Statham, Zylicz is pursuing a double major and is diligent both in her work for the libraries and her academic pursuits. "Anna is a wonderful student assistant because she always comes to work with a good attitude. . . . As we all know, a college student's life is full of ups and downs and stresses. Yet, Anna never brings these things to work with her. She never allows these things to interfere with fulfilling her job responsibilities."

In the Design Library, Zylicz has covered the circulation desk and helped patrons with catalog searches and, when necessary, completed Tripsaver forms to borrow materials from UNC-Chapel Hill, Duke, or NC Central universities. She is attentive to patrons, provides clear instructions on how she found information, and shows them how to use the catalog and forms. She also shelves books, puts them back in correct call number order, and tidies up the library without being asked. Statham has overseen Zylicz's work for two years and states that "When she sees that these things need to be done, she does them . . . and the quality of her work has been consistent throughout." Statham summed up Anna's  work saying, "Without exception, she has aided patrons and completed whatever tasks need be done with competence and sincere kindness."

Congratulations to all of these wonderful student assistants for their fine work and many accomplishments at North Carolina State University.

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