North Carolina State University Libraries
LIBRARY TECHNOLOGY SERVICES LEADER
Vacancy Announcement
Between the mountains of the Blue Ridge and the shores of the Outer Banks lies North Carolina's Research Triangle of Raleigh, Durham, and Chapel Hill. One of the nation's premier concentrations of academic, corporate, and public research, the area combines moderate year-round temperatures, rolling hills, championship college athletics, and a rich diversity of cultural events. The Triangle consistently ranks high on lists of desirable American communities, including a recent rating by Forbes as the number-one place for business and careers and as one of Money Magazine?s Best Big Cities. The North Carolina State University Libraries has been recognized as the first recipient of the Association of College and Research Libraries? Excellence in Academic Libraries Award for its teamwork, innovation, and continuous interaction with students and faculty to further the educational mission of NC State University. In 2007/08 $126 million was allocated for design and construction of the James B Hunt, Jr. Library, expected to open in 2012/13. This major research library facility will be the social and intellectual nexus for NC State?s Centennial Campus, a research and advanced technology community that includes the colleges of Engineering and Textiles, a variety of science and technology research centers, and more than 130 companies and government agencies.
The NCSU Libraries invites applications and nominations for the position of Library Technology Services Leader. The Information Technology Department of the NCSU Libraries consists of five librarians and twelve operations and development staff. The IT service program enables library departments and units to operate effectively through technical consulting, business process modeling, and solutions development. This position offers the opportunity to lead the IT Department's service initiatives and contribute to the evolution of the library's overall technology infrastructure.
Responsibilities
The Library Technology Services Leader provides direction for the library's technology service program, including customer service, technology planning, and resource administration. She or he supervises five IT staff members and manages a program supporting a full range of library IT services including cross-platform desktop hardware and software, network services, multimedia technologies, IT training, and small- to medium-scale application development of library technologies. The incumbent develops and implements customer service agreements with library departments. She or he works closely with the staff of the Learning Commons and the campus Office of Information Technology on development and management of patron computing services throughout the Libraries. Position responsibilities include researching leading edge technologies and service innovations and integrating them into the library environment. The incumbent participates in library planning and serves on library-wide committees, task forces, and teams. NCSU librarians are expected to be active professionally and to contribute to developments in the field. Reports to the Head of Information Technology.
Qualifications
Required: ALA-accredited MLS or equivalent advanced degree in library or information science or related field, plus a minimum 2 years? relevant experience is required. Candidates should possess supervisory experience in a technology- and project-intensive setting and experience in project management. Demonstrated knowledge of current library technologies and of network computing services and desktop applications is expected. Experience with technical solutions development using advanced desktop applications (databases, macro and scripting languages, multimedia applications) is expected, as is experience with technology consulting, training, and customer service in a cross-platform environment. The position requires excellent interpersonal skills; ability to communicate clearly, knowledgeably, and personably, orally and in writing and the ability to work independently and in a team environment. The ability to set priorities effectively and resolve competing demands in an atmosphere of fast-paced change is essential. Candidates should demonstrate a record of ongoing professional development. Preferred: Experience in administration, development, and support of Mac and Windows environments; design and support of network file, print, directory, and related services; networking protocols and network security; business process modeling tools and languages is preferred. The preferred candidate will have experience with budget administration, purchasing, licensing, and inventory management.
The University and the Libraries
Recognized as one of the nation?s leading universities in science and technology, with strong programs in the humanities and social sciences, NC State offers degrees through the Colleges of Agriculture and Life Sciences, Design, Education, Engineering, Humanities and Social Sciences, Management, Natural Resources, Physical and Mathematical Sciences, Textiles, and Veterinary Medicine. As the largest academic institution in the state, NC State enrolls more than 30,000 students and offers doctoral degrees in 61 fields of study. NC State is ranked 7th among national research universities in industry-funded research, 12th among national research universities in nonfederally funded research, 6th in technology strength of patents, and has received more than 500 patents for beneficial technologies developed by its world-class faculty. NC State is a national leader in networking technologies and a charter member of the North Carolina Networking Initiative (NCNI), an Internet2 initiative with the most advanced operational networking system infrastructure in the nation.
The library system (http://www.lib.ncsu.edu/) consists of a central library and branch libraries for design, natural resources, textiles, and veterinary medicine. With a staff of 280+ FTE, the Libraries has more than 3.6 million volumes in its collection, acquires more than 56,000 print and electronic serials, and has a total annual budget of over $25 million, with approximately $9 million allocated to collections. The Libraries is the lead server site for NC LIVE (North Carolina Libraries for Virtual Education), a multi-type library initiative, making digital resources accessible to North Carolina residents.
The NCSU Libraries is a founding member of SOLINET and a member of the
Association of Research Libraries, the Digital Library Federation, the Coalition
for Networked Information, the Scholarly Publishing and Academic Resources Coalition, the Council for Library and Information Resources, and the Center for Research Libraries. Duke University, the University of North Carolina at Chapel Hill, North Carolina Central University, and North Carolina State University form the Triangle Research Libraries Network (TRLN), with combined resources exceeding 13 million volumes and collections budgets totaling more than $29 million.
Salary and Benefits
The Libraries offers highly competitive salaries in recognition of applicable education and experience. Relocation allowance provided.Librarians have non-tenure track faculty status (without levels of rank). Benefits include: 24 days vacation, 12 days sick leave; State of NC preferred provider medical insurance, and state, TIAA/CREF, or other retirement options. Additional and optional dental, life, disability, deferred compensation, and legal plans are offered. Tuition waiver program for all campuses of The University of North Carolina is available. More benefits information is available at http://www7.acs.ncsu.edu/hr/benefits/
Application process and schedule
Applications will be reviewed upon receipt; applications will be accepted until finalist candidates are selected. Candidates are encouraged to apply as soon as possible to receive full consideration. The nomination committee may invite candidates for confidential, pre-interview screenings. Appointment requires successful completion of background check. This position is available immediately; start date is negotiable.
Applicants must apply through the NC State University online employment website at https://jobs.ncsu.edu/applicants/Central?quickFind=83382. Search by position number C-60-0903, complete application, and attach cover letter and résumé, with contact information for four current, professional references. For assistance with this process contact NCSU Libraries Personnel Services Office (919) 515-3522.
Affirmative Action/Equal Opportunity Employer
NC State welcomes all persons without regard to sexual orientation
Persons with disabilities requiring accommodations in the application and interview process please call (919) 515-3148.
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