Interlibrary Loan - FAQ
Interlibrary Loan is a service provided to help NCSU students, faculty, staff and affiliates obtain materials unavailable in the NCSU Libraries. This includes items the libraries do not own as well as items that are currently checked out, lost or missing from the libraries' collection.
Am I eligible?
If you fall into one of these categories: NCSU faculty, staff, visiting scholar, registered student or university affiliate.
What can I request?
We will attempt to obtain any type of library material. However, A/V materials, whole journal volumes, genealogical sources, unpublished manuscripts, and materials that are rare, fragile, or in high demand are often hard to get. We will NOT request textbooks, or items that are currently available in the Reserve Room.
How do I place a request?
- First, Check the NCSU Libraries' online catalog.
- If you are looking for a journal article, try our Journal List.
- If these steps are unsuccessful, log on to Tripsaver . If needed, consult a member of the Reference or Interlibrary Loan staff for assistance in clarifying citations and in locating and identifying indexing and abstracting sources.
How long will it take?
Plan ahead when requesting materials. Typically, an interlibrary request can take 5 to 10 working days depending on the difficulty of the request and the location of the lending library.
If the item is available at UNC-Chapel Hill, N.C. Central, or Duke it should take only 2 working days.
What if I'm in a hurry?
If our office is open (Weekdays 8-5) call us at: 919-515-2116. If the IL/DDS office is closed, go ahead and place a request using the online request form and mark it "rush" or "urgent" in the comments field. Then call us the next morning.
Other things you should do:
Where do I pick up my materials?
Books must be picked up at D.H. Hill library or one of the branch libraries. Articles and most other photocopied materials will be sent as a Web Delivery. Materials on microform (microfilm, microfiche, and microprints) are for library use only. These will be held for you in the Microforms Reading Room, located on the second floor of D. H. Hill Library.
Cost?
There is no charge for this service. However, late fees, recall fees, and replacement costs for lost books all apply.
How do I return materials?
You can return materials to any of the branch libraries, the Circulation Desk at D. H. Hill Library or the Interlibrary & Document Delivery office. Please do NOT return them directly to the lending institution and do NOT put them in one of the book drops.
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