RefWorks FAQ
Additional
information is available on the RefWorks web site.
How do I create a new RefWorks account?
How does RefWorks compare with EndNote?
Can I transfer references from EndNote to RefWorks?
How do I transfer references between different RefWorks accounts?
I'm working on a group project. Can you do collaborative
work with RefWorks?
What happens when someone leaves the university or graduates
- can they keep their account?
How does the Last Imported folder work?
Can you search the NCSU Libraries online catalog in conjunction
with RefWorks?
Can I link to files on my hard drive through RefWorks?
I'm getting a request for a group code when I try to log into my account remotely. What's going on?
How does Write-N-Cite work? What about remote access to Write-N-Cite?
Is there training available for RefWorks?
I have additional questions. Where can I get help?
Q: How do I create a new RefWorks account?
A: To create a new account in RefWorks, go to the main RefWorks login screen. Be sure that this main login screen has the heading "RefWorks User Login for NCSU Libraries".
Then, below the question "New to RefWorks?", click on the link "Sign Up for an Individual Account" and fill out the required information in the form "New User Information for NCSU Libraries."
Once you have created an account, you can in the future login directly from the main login screen with your Login Name and Password.
Q: How does RefWorks compare with EndNote?
A: RefWorks is similar to EndNote in that they both have the same basic capabilities
and functionality. Both allow you to manage references, import citations from
online databases, and incorporate references into Word documents. Both require
some time investment to learn to use effectively. Differences include:
- RefWorks is web-based, and EndNote is a stand-alone software. Because RefWorks
is web-based, it is available from any networked computer. Accessing RefWorks
will obviously take more time when using slower internet connections.
- RefWorks is available on and off campus to those affiliated with NC State
University, so there is no direct charge to patrons who use RefWorks. EndNote
must be purchased by individuals interested in the software.
- There are some minor differences in the way the products work with Word.
Q: Can I transfer references from EndNote to RefWorks?
A: Absolutely. For complete step-by-step instructions, see http://www.refworks.com/refworks/help/Frequently_Asked_Questions.htm#EndNote_import . When exporting from EndNote, use the RefMan (RIS) Export output style. In RefWorks, select Desktop Biblio. Mgt. Software as your Import Filter and EndNote as your
Database.
Q: How do I transfer references between different
RefWorks accounts?
A: The process is straightforward. First, Export the references (References
menu -> Export) in RefWorks Tagged
Format. This will be a text file that can be saved on the desktop (it could
be e-mailed as an attachment as needed). Then, Import this text file into
the other RefWorks account (References menu -> Import). The
Import Filter/Data Source will be RefWorks Tagged Format.
Q: I'm working on a group project. Can you
do collaborative work with RefWorks?
A: Yes. RefWorks does not limit the number of accounts you create. Also note
that multiple users can access your account simultaneously.
Every account can have two types of access – full and read-only. Full
access requires everyone to log in with the same login name and password.
Read-only requries users to log in with the login name and a read-only password
that has been established. Read-only access allows people to search, export
and print bibliographies, but not add, edit or delete references. In addition,
each record in a database has five empty fields (User Defined 1 thru 5) that
can be used to record comments from group members.
Q: What happens when someone leaves
the university or graduates - can they keep their folder of references?
A: Yes, with the purchase of an individual subscription (currently
$100/year).
Q: How does the Last Imported
folder work?
A: References are always imported into the Last Imported folder.
References from the previous import are removed from the folder automatically
(and put into the References Not in a Folder folder). When you have
completed an import, you can open the Last Imported folder to edit
or add descriptors to the group before organizing them into folders.
Q: Can you search the NCSU Libraries online
catalog in conjunction with RefWorks?
A: Absolutely. Use the Search Online Catalog or Database command in RefWorks
(from either the Search or Tools menu) to connect to the
NCSU Libraries online catalog and import references directly into RefWorks.
Q: Can I link to files on my hard drive through
RefWorks?
A: Yes. See the instructions at http://www.refworks.com/Refworks/help/Linking_References.htm.
Q: I'm getting a request for a group code when I try to log into my account remotely. What's going on?
A: A group code should not be required. All you should ever need to know is your Unity ID and password, as well as your RefWorks account login information.
If you are using Write-N-Cite in conjuction with Word, then you need to load the WNC Proxy Configuration Utility - see the answer to the next question.
If this happens when you are logging into your regular RefWorks account, be sure you are accessing RefWorks through the NCSU Libraries' web site so you are prompted to log in through our proxy server. If you are behind a firewall, see http://www.lib.ncsu.edu/computing/proxy/firewalls.html . If problems continue, contact a librarian for further assistance.
Q: How does Write-N-Cite work? What about
remote access to Write-N-Cite?
A: Write-N-Cite is a feature which allows you to access your references in
RefWorks while working within Microsoft Word. Write-N-Cite allows you to insert
citation placeholders and when you are ready to add a bibliography to the
end of the document, Write-n-Cite will create a bibliography and properly
format your in-text citations based upon only those references that have been
inserted into your Word document.
To use Write-N-Cite with RefWorks you must download
a small utility program to your computer.
Users accessing Write-N-Cite remotely may need to load the WNC Proxy Configuration
Utility:
Windows Users:
1. From the Start menu on your computer select Programs and then RefWorks
2. Select the WNC Proxy Configuration Utility
3. Enter the following proxy server URL: http://www.lib.ncsu.edu/cgi-bin/proxy.pl?server=www.refworks.com/refworks/?WNC=true
4. Click OK.
Mac Users:
1. Activate Write-N-Cite.
2. Select Preferences from the Write-N-Cite menu.
3. Enter the following proxy server URL: http://www.lib.ncsu.edu/cgi-bin/proxy.pl?server=www.refworks.com/refworks/?WNC=true
4. Restart Write-N-Cite for this proxy configuration to take effect.
After running the utility, when you launch Write-N-Cite you will be directed
to the Libraries' proxy server to login rather than going directly to RefWorks.
For information on logging into the proxy and accessing RefWorks from within
the Libraries' web site, please contact your librarian.
Q: Is there training available for RefWorks?
A: See the RefWorks
resource web page for links to a number of excellent tip sheets, tutorials,
and guides. For additional information, contact the Ask
a Librarian service of the Research and Information Services Department to
discuss your training needs.
Q: I have additional questions. Where can I
get help?
A: See the RefWorks
resource web page for links to a number of excellent tip sheets, tutorials,
and guides. For additional information and general assistance with RefWorks
at any time (including evenings and weekends), contact the Ask
a Librarian service of the Research and Information Services Department.
Librarian Contact Information
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