Conferencing Software: Why to Incorporate It into Writing Instruction and How to Select an Appropriate Product

by

Sallie Mae Fiore

Master's Thesis submitted to the Faculty of the North Carolina State University in partial fulfillment of the requirements for the degree of

MA

in

English

Approved

Patricia LaCoste, Chair
Chris Anson
Brad Mehlenbacher

March 18, 2002
Raleigh, North Carolina

Abstract

With existing technological capabilities, writing instructors are confronted with many choices regarding the facilitation of their instruction. They must be aware of the potential benefits and shortcomings of using Computer-Mediated Communication (CMC) in their writing instruction, and then they must decide if this technology will support their pedagogy. If so, they face the decision of choosing a conferencing software product and incorporating it into their classroom. This study was designed to provide some guidance for instructors trying to determine if and how to use conferencing software to enhance their instruction. It reviews the educational theories that promote conversation and support community building in writing instruction and examines how CMC can support these theories. To examine the options available to writing instructors wishing to incorporate CMC in their classroom, it compares seven existing conferencing software applications. This comparison attempts to help instructors, who want to foster conversation, involvement, and a student-centered pedagogy, gain insight into available products. In order to make this comparison information accessible via the Internet, I have created a companion website, which can be found at www4.ncsu.edu/~smfiore.

Full text (PDF) 316,251 Bytes


The author grants to North Carolina State University or its agents the right to archive and display their thesis or dissertation in whole or in part in the University Libraries in all forms of media, now or hereafter known. The author retains all proprietary rights, such as patent rights. The author also retains the right to use in future works (such as articles or books) all or part of this thesis or dissertation.