How
How Products are Licensed for
NCSU Libraries' Users
Product Selection
The licensing process for NCSU Libraries materials begins
with product selection. The majority of products are selected by the
NCSU Libraries Collection Management department although other units
may initiate the selection depending on the product and need.
Signature Authority and License Review
In most cases, the Acquisitions Department of the NCSU
Libraries is responsible for acquiring the selected product. One of
the initial steps is to ascertain whether the product is accompanied
by a license and, if so, a review of the license begins.
Signature Authority
Licenses are of two main types: those that require a written
signature and those that are offered online for click-through or that
designate some other act as signaling agreement to the terms and conditions
of the license.
Only individuals that have been formally delegated
signature authority may sign or signal the assent of the university
to a license.
There has been no delegation of signature authority
to anyone in the NCSU Libraries.
Therefore, all licenses that require a written signature
must be sent to the NC State University Purchasing Department. Furthermore,
no NCSU Libraries staff member has authority to click through electronic
license agreements on behalf of the university. Individuals clicking
through license agreements without signature authority bind themselves
but not necessarily the university.
These rules apply even if the product sought is free,
a test version, or being offered at a dramatically reduced cost.
License Review
All licenses must be reviewed to determine acceptability
of the license terms and conditions. Because the NCSU Libraries handles
a large number of licenses, the Libraries has hired and developed employees
with expertise in license review and negotiation. NC State University
has listed undesirable and/or prohibited contract terms in a Contract
Checklist. Remedying prohibited or undesirable license terms before
sending the license to Purchasing for review and signature streamlines
the product acquisition process.
It is critical for the license negotiator to fully understand
the implications of all terms and conditions in the license. The negotiator
must also be familiar with university and library licensing guidelines
and understand how the product will be used.
License Negotiation
Most major vendors/licensors are willing to negotiate
reasonable license terms, particularly if the proposed changes are rational
and well-articulated. Some licensors are not. If the license contains
prohibited terms and the licensor is unwilling to modify the license,
the negotiation will fail and the product will not be acquired.
A related scenario often occurs where the product is offered
free of charge or at a substantially reduced price. For example, some
licensors offer free electronic access to their journals online for
those who already subscribe to the print form. However, access requires
clicking through a license agreement which invariably contains prohibited
terms. The licensor is unwilling to modify the license terms because
this costs money and it is simply not economically justifiable to them
to incur these costs for products that they are offering for free. Furthermore,
even if the click-through license is acceptable, the NC State Purchasing
guidelines require licenses and contracts to be signed, not "clicked-through".
Many licensors are not willing to permit signature lines to be added
to their click-through licenses. Once this impasse is reached, product
acquisition will fail.