Ask Us Phone Call the Reference Desk at (919) 515-2935 or toll free at (877) 601-0590. Chat Chat Now Use AIM, Gmail, Yahoo, or MSN to IM us at ncstatelib. Text Text us at (919) 627-8031. Email firstname.lastname@example.org or use our email form. Most of the time we respond within a few hours. Consultation Requests Request a Research Consultation with a librarian to discuss your research or assignment needs. Request a Technology Consultation with a Digital Media Assistant to learn the basics of a new program or troubleshoot project issues.