North Carolina State University Libraries
Annual Report, 2007/2008

I.  Changes in Service Environment
During the 2007/08 academic year, students flocked to the Libraries’ newly renovated Learning Commons and Special Collections Reading Room.  The mix of individual and group seating, collaborative study rooms, the latest technology, and accessible research assistance proved to be a winning combination.  The Commons remained busy throughout the year, use of the D. H. Hill Library during the evening hours quickly doubled, and the Special Collections Research Center (SCRC) saw the use of its rare and unique holdings increase by 175 percent compared to each of the previous three years.  The success of the East Wing renovation illustrates that well designed, user-oriented space can be transformative, and it has raised the bar in terms of expectations for the new James B. Hunt Jr. Library on Centennial Campus.


II. Compact Plan: Major Initiatives
Critical Space Needs of the NCSU Libraries (Initiative 1)

  • The General Assembly appropriated $17 million in planning funds for the James B. Hunt Jr. Library in July 2007, and the UNC Board of Governors approved the building committee’s selection of the lead architectural design firm, Snøhetta, in November 2007.  The Hunt Library is envisioned as a “signature” building that embodies the essence of Centennial Campus as a community built around knowledge.  Featuring innovative public spaces with inviting areas for both collaboration and contemplation, the building will house multidisciplinary science and engineering library collections as well as the Institute for Emerging Issues.  Design is expected to be completed in 2010 and construction in 2012/13.
  • Began the much-needed renovation work on the Erdahl-Cloyd Theater in May 2008, with completion of the project scheduled for mid-August.
  • Completed planning for projects slated to take place during summer 2008: installation of a banquette for additional user seating in the Learning Commons, renovation of the Multimedia Seminar Center, and addition of the Creamery.

Collections for Researchers and Students (Initiative 3)

  • Significantly increased the library’s e-book collection, adding a new platform (Ebrary) and titles emphasizing reference content (Merck Index, Chicago Manual of Style, and Oxford Language Dictionaries).  Experimented with e-book reader technologies and acquired Sony Readers and Amazon Kindles for lending.
  • Made a significant acquisition of Chinese and East Asia research material.  East View’s Chinese journal collection provides 7,200 journals (current issues and backfiles), encompassing more than 23 million full-text articles.
  • Acquired streaming digital content for over 50 video teaching resources, which will greatly increase the accessibility and utility of these materials, especially for distance learners.  Spearheaded partnership with NC LIVE to acquire an additional 400 digital videos from PBS.
  • Began a partnership with the Open Content Alliance (OCA) to digitize NCSU’s public domain books into high-resolution, downloadable, reusable digital files (http://www.archive.org/details/ncsulibraries/) that are available on the Internet Archive website.
  • Collaborated with Research Administration to produce tools and guides for researchers, department heads, and administrators in complying with new NIH policies requiring grant recipients to deposit copies of articles produced with NIH funding in PubMed Central (http://www.lib.ncsu.edu/cdsc/copyright/authors).
  • Enhanced Special Collections with addition of papers from Richard Bell, a founding father of landscape architecture in the state and architect of the Brickyard; Matthew Nowicki’s original drawings of the State Fair Grounds; and the entire recorded history of Council Tools and the Council family, a gift valued at $2.75 million and described as an “invaluable resource for scholars.”
  • Initiated a collecting project to document the development of the North Carolina Research Campus in Kannapolis.  As part of the project, conducted 24 oral history interviews with important project and community leaders.

The “Commons” Infrastructure (Initiative 5)

  • Consulted students (focus groups, advisory boards, electronic discussion boards) in determining the configuration and services of the Learning Commons.
  • Implemented online tracking and display of computer availability and an online reservation system for group study rooms.
  • Partnered with faculty and students to provide support for the exploration of serious games.
  • With Education and Technology Fee funds, added 103 computer workstations in the library for student use.

Next-Generation Digital Library (Initiative 7)

  • Launched Search TRLN (http://search.trln.org/), a collaboration to provide faceted, Endeca-driven access to the holdings of the TRLN libraries.  Seventy-one percent of TRLN’s collective 16 million titles are unique to a single institution, making this new discovery tool a significant advance.
  • Enriched the catalog with supplemental information (tables of content, summaries, and images of book covers) and enhanced the catalog’s current awareness features to help faculty and students stay abreast of new resources.
  • Developed MobiLIB, a suite of library services specifically designed for Web-enabled, small-screen mobile devices such as cell phones and PDAs.
  • Created “The Built Heritage of North Carolina: Historic Architecture in the Old North State,” an online resource featuring over 4,100 measured drawings and photographs, as well as timelines, historical essays, and K-12 curriculum guides.  This project has also employed Google’s “My Maps” function to identify locations of buildings and MIT’s SIMILE Project’s AJAX-driven “Timeline” web application to place buildings in historical context.
  • Created the “Historical State” portal for the discovery of the university’s history through access to timelines, digital photographs, oral histories, and digitized course catalogs; added 4,300 images documenting the university’s history.
  • Added more than 40,000 images from the Design Library Image Database to ARTstor as an institutional collection, enhancing access to the images and to sophisticated presentation tools.
  • Under the guidance of an advisory council with faculty representatives from across campus, expanded the Digital Repository to increase the accessibility, impact, and visibility of NC State scholarship.  The Scholarly Publications Repository (SPR) now contains over 600 full-text articles and 27,000 citations.

GIS: Library Support and Services  (Initiative 8)

  • The Libraries’ partnership with the Library of Congress (LC) through the National Digital Information Infrastructure Preservation Program (NDIIPP) was extended for 18 months with $500,000 in funding from LC.
  • Working with the North Carolina Center for Geographic Information and Analysis, the Libraries is participating in a new NDIIPP program, a multi-state demonstration project to preserve digital government information.

III. Diversity: Initiatives and progress
Initiatives:  *Continued to recruit librarians who represent ethnic as well as intellectual diversity through the NCSU Libraries Fellows program.  One of five incoming fellows (appointments from 2008-2010) is from an underrepresented group.  *Identified minority scholars from local library schools for inclusion in TRLN Fellows reception and NCSU library recruitment series.  *Successfully supported the applications of two librarians for the Minnesota Institute for Early Career Librarians from Underrepresented Groups.  *Hosted Dr. Jan Wells, Department of Social Work, for a presentation and discussion of intergenerational issues in the workplace.  *Staff member RaShauna Brannon was selected by the Association of Research Libraries (ARL) as a Diversity Scholar for the Initiative to Recruit a Diverse Workforce, which provides a stipend of up to $10,000 to attract minority students to careers as academic librarians.  *Hosted HBCU librarian from Mississippi Valley State University as part of Mellon-funded exchange program.  *Partnered on a funded IMLS grant proposal for the ARL Minority Fellowship Program ($728,820) to provide paid internships to library school students starting in 2008/09.
Progress:  Data for combined EPA/SPA hires in 2007/08 show that 13% of appointments to permanent positions were made to persons from underrepresented populations.


IV. Special program reviews, studies, or plans
From January through June 2008, conducted a series of workshops to develop the building program for Hunt Library.  Focus groups of undergraduate and graduate students, faculty, library staff, members of the University Library Committee and the Building Committee, and Centennial Campus Master Plan stakeholders explored issues related to key concepts, program, site analysis, budget, and future directions.


V. Research/Grant-funded Activities

  • Received year-one funding of $75,000 for an NC ECHO grant supported by the Library Services and Technology Act (LSTA) to create an online resource for the study of North Carolina's architectural history.
  • Received $150,000 through LSTA to serve as the lead on a University of North Carolina Libraries project to develop, demonstrate, and assess a group catalog enabling patron-initiated requests and the rapid delivery of materials.  Another $130,000 has been awarded to the project for 2008/09.
  • Continued work on the collection and preservation of digital geospatial data (funded through NDIIPP) and the InsideWood database (funded through the National Science Foundation).
  • The NC LIVE trust fund receives $4.5 million annually to acquire electronic resources for all state residents and to support the main server site and staff based at the NCSU Libraries.

VI. Community and professional service activities

  • Exhibitions that educated and engaged students and the community included:

B. W. Wells: Pioneer Ecologist (3/12/07-4/25/08), highlighting the unique story of a popular, early North Carolina ecologist and the botanically diverse savannah ecosystem he identified in 1920.  A traveling exhibition was subsequently developed to provide educational content to Cartaret County Libraries.  The American Soldier: A Photographic Tribute (10/13/07-1/11/08), a dramatic traveling exhibition of 116 photographs from the Civil War to the War in Iraq. Snøhetta: Building Inspiration (4/28/08-Fall 2008), examining the vision, process, and values that the architectural firm brings to the development of the Hunt Library.  Wolfpack Baseball: A History of Achievement, reconceived for permanent display at the stadium.

  • Presentations sponsored through the Friends of the Library included: Professor Emeritus of History William C. Harris (the myth and reality of Abraham Lincoln) at the 2007 fall luncheon; Cokie Roberts, political commentator for ABC News and senior news analyst for National Public Radio (Ladies of Liberty); and NC State alumnus Tim Pegram (The Blue Ridge Parkway by Foot, co-sponsored with the College of Natural Resources).
  • Awarded Michael R. Hyman, associate professor and director of graduate programs, Department of Microbiology, the 2007 NCSU Libraries Faculty Award.  Hyman served on the University Library Committee for six years (three as chair) and played a leadership role in the 2003 Faculty Senate resolution supporting firm negotiations with scholarly publisher Reed Elsevier and the 2005/06 reinstatement of overhead funding for library collections.
  • Hosted the Spring 2008 meeting of the Society of North Carolina Archivists.
  • Featured the Internet Archive’s Director of Books Robert Miller for the I. T. Littleton Seminar.  Miller discussed his work in spearheading a global program to bring the world’s books online with open and free access.

VII. Major new appointments
*Kristine M. Alpi (Director of the William Rand Kenan Jr. Library of Veterinary Medicine)  *Elizabeth Snipes Burnette (Head of Acquisitions)  *Lisa R. Carter (Head of the Special Collections Research Center)  *James L. Ruth (Director of the Friends of the Library and Annual Giving)  *Erin S. Stalberg (Head of Metadata and Cataloging)


VIII. Honors, awards and recognitions
*The B. W. Wells online exhibit: American Library Association’s (ALA) Katharine Kyes Leab and Daniel J. Leab American Book Prices Current Exhibition Catalogue Award.  *NC LIVE: 2008 ALA Rethinking Resource Sharing Innovation Award for making PBS videos available to member libraries.  *Catherine W. Bishir: named an honorary member of the American Institute of Architects.  *Mary Chimato and Jacquie Samples: 2008 ALA Emerging Leaders program.  *Hilary Davis: 2008 Library Journal “Movers and Shakers who are transforming libraries for the future.”  *Hyun-Duck Chung and Sandra Littletree: Minnesota Institute for Early Career Librarians from Traditionally Under-Represented Groups.  *Hyun-Duck Chung and Amy Van Scoy: Emerald Research Grant Award to support research in business librarianship.  *Markus Wust: DLF Forum Fellowship for Librarians New to the Profession.


IX. Fund-raising: Private fund-raising successes

  • The Libraries raised more than $13 million toward Achieve! The Campaign for NC State, exceeding the original goal of $10 million.
  • Raised approximately $4.2 million in private monetary gifts and in-kind donations; received two new planned gifts totaling over $250,000; created 19 new endowments and 15 incubator endowments.

X. Recommendations and concerns for the future

  • Construction of the James B. Hunt Jr. Library on Centennial Campus will help the university achieve its goal of providing a stimulating and technology-rich library environment that enhances study and research for students and faculty.  In the short term, the Libraries is facing escalating pressures for off-site storage of collections that are essential for research, and these pressures are placing a burden on the Libraries’ operating budget.
  • Severe inflationary pressures are eroding the library’s purchasing power for collections by 7 to 8 percent ($450,000) annually.  In addition, new digital resources and support for emerging interdisciplinary research areas related to human medicine and public health continue to test the breadth of the collection.
  •  Although the Libraries has successfully implemented a variety of initiatives to attract outstanding talent, recruitment and retention of information professionals continues to be a challenge, particularly in the sciences and in underrepresented groups.  During 2007/08 the Libraries devoted considerable effort to updating the position descriptions of support staff to reflect the current technology-driven environment.  For both professional and support personnel, funds are needed to implement salary adjustments for retention and to offer competitive salaries for recruitment.

Appendix
Volume of Activities: NCSU Libraries Statistics (06/07, 05/06, 01/02, 96/97)
Collection Statistics


Year

Volumes in Library

Volumes Added (Gross)

Serial Subscriptions (a)

Microform Units

E-Resources Owned/Leased (a)

06/07

3,857,365

172,583

53,404

5,445,379

401,463

05/06

3,687,733

159,765

 54,843

5,443,193

 386,692

01/02

3,143,738

101,154

52,769

5,006,819

33,097

96/97

2,618,615

84,303

26,450

4,630,696

5-6,000 (est.)

Library Services


Year

User Visits to Library (b)

Total Circulations (c)

Instructional Sessions/Students

Reference Transactions (b)

Laptop/Device Loans (b) (d)

06/07

1,423,632

821,356

418/13,080

41,647

37,753/1,231

05/06

1,499,617

806,483

499/12,857

49,642

29,226/446

01/02

1,716,238

972,868

540/12,638

89,828

8,321

96/97

1,275,395

780,613

289/4,692

128,103

N/A

Library Services (continued), Expenditures, and ARL Ranking


Year

Items Loaned to External Organizations

Items Borrowed from External Organizations

Expenditures on Library Materials ($)

Total Library Expenditures ($) (e)

Association of Research Libraries (ARL) Index/Rank

06/07

13,247

26,813

9,090,707

27,262,569

UA

05/06

13,622

25,006

9,002,518

26,714,162

29 out of 113

01/02

12,559

21,339

7,781,023

24,707,755

32 out of 114

96/97

19,149

11,578

6,916,560

16,780,431

42 out of 110

 

Footnotes:
a) Includes NC LIVE resources, starting in 2000/01.
b) The East Wing Renovation was under way in 2006/07, reducing access for User Visits, Reference Transactions, and Laptop Loans.
c) Includes circulation of reserve materials, both print and (beginning in 1998/99) electronic.
d) Devices include digital camcorders, digital cameras, iPods, and MP3 players.
e) Excludes benefits.