2003-2004 Annual Report

North Carolina State University Libraries


A. Changes in Scope of Activities

Special Achievements. *With support and leadership from the Provosts and advice from the faculties and students at NC State, UNC-Chapel Hill, and Duke University, the NCSU Libraries, in concert with Triangle Research Libraries Network partners, acted decisively to regain and maintain control over library collecting decisions and manage costs by terminating the consortial arrangement with Reed Elsevier for electronic access to its bundled journal package. The action followed months of renewal negotiations with Elsevier. * The Libraries enjoyed its best year in hiring librarians from underrepresented groups. Four of seven new hires from national searches are minority librarians. The Libraries’ current complement of librarians who identify as minorities comprises 5 percent Black, 5 percent Hispanic, 3 percent Asian, and 3 percent Native American. This breadth of diversity makes the Libraries a truly multicultural environment. *The Libraries gained statewide acclaim and national recognition this year by hosting three major public events: The Pulitzer Prize Photographs: Capture the Moment, a stunning traveling exhibition; the North Carolina Literary Festival; and Requiem: By the Photographers Who Died in Vietnam and Indochina. Because of the students’ and faculty’s enthusiasm for these events, the Libraries will seek similar opportunities to present special programs. *The pace of award-winning recognition for the NCSU Libraries and its staff increased during the past year. Notable among the awards are: NCSU’s First Year College selected the NCSU Libraries’ Research and Information Department for its First Year Student Advocate Award 2003/2004, and the Libraries won the 2004 Gale Group Award for Excellence in Reference and Adult Services awarded by the Reference and User Services Association, a division of the American Library Association (ALA). *The NCSU Libraries retained position 32 in the Association of Research Libraries rankings of its North American university research library members. The university’s goal is to achieve a ranking among the top 25.

Advancement of Teaching and Learning through the Digital Library

  • The Scholarly Communication Center, a part of the Libraries’ Learning and Research Center for the Digital Age, added the Copyright Ownership Tutorial to its popular web tutorial series. Based on the Copyright Use and Ownership Policy of the University of North Carolina and the North Carolina State University Administrative Regulation on Copyright Implementation, the tutorial will familiarize NC State University faculty, staff, and students with copyright ownership questions concerning works created during employment or enrollment at the University.
  • A Digital Library development team has been created within the Learning and Research Center for the Digital Age to work on an NCSU implementation of the DSpace software, developed by MIT and Hewlett Packard to support implementation of a digital repository to store and provide access to the library’s growing digital collections.
  • The NCSU Libraries' newly enhanced and redesigned public web resource, Congressional Bibliographies, won the 2004 Gale Group Award for Excellence in Reference and Adult Services presented by ALA. The award (including a $3000 cash prize) recognizes NCSU Libraries for having developed “an imaginative and unique resource.”
  • A major digitization project undertaken this year will significantly enhance access to images depicting NCSU’s rich history. Selected photographs from the University Archives collection are being preserved, digitized, and cataloged. The Libraries hired its first metadata librarian who collaborates with archives staff on the project, and implemented the Luna Insight image management and viewing software to support this as well as other digital image collections. The library also acquired an eight-terabyte storage solution to accommodate its digital collections.
  • In partnership with Professor Elisabeth Wheeler, College of Natural Resources, the Libraries is creating a web-accessible database of wood anatomy features and images. An NSF grant of $270,000 supports this project over a two-year period, ending in 2005.
  • In order to extend virtual reference service until midnight on Sunday through Thursday nights, for an additional 15 hours of service per week in the fall and spring semesters, the Research and Information Services Department participated in a Collaborative Virtual Reference pilot project with UNC-CH and Duke librarians.

Library Collections

  • In a difficult University budget environment, the NCSU Libraries took a 5.6 percent cut in its collections allocation for 2003/2004. For the first time in almost a decade, the collections budget of $8,747,362 reflected a significant reduction ($511,765) from the previous year’s allocation. The Libraries’ purchasing power was decreased as well by approximately $350,000 due to inflation.
  • The Special Collections Research Center acquired seven new manuscript collections and added significantly to five existing collections, including the archives of Sigma Xi, The Scientific Research Society. In April, the Libraries opened an exhibit documenting the history of Sigma Xi. The opening day was celebrated with a reception attended by national and local officers of Sigma Xi, members of Sigma Xi, and library staff, and marked what will be a continuing collaboration to preserve and make accessible important records of the history of science.
  • In support of library preservation projects, the Libraries received a National Endowment for the Humanities-funded SOLINET grant of $45,000 to microfilm materials on the history of textiles in the South.

Improved Access to and Delivery of Information

  • Use of the Libraries’ website continued to increase. Users asked for over 14,870,500 page views from June 2003 to May 2004, an 18 percent increase over last year.
  • A very popular new service is reference linking, where database users can click on a full text link and be taken directly to the full text of articles in the library’s collection. In the last year, users clicked on the full text link over 313,000 times. The library implemented SFX software from Ex Libris to support this capability.

Campus Community The Libraries’ NC State University Authors Database, which provides a web-accessible record of publications by faculty and other authors at NCSU, expanded from just over 14,200 to nearly 16,000 citations for articles, books, and patents. This represents works by over 6,358 authors.

B. Volume of Activities: NCSU Libraries Statistics (02/03, 01/02, 97/98, 92/93)

Collection Statistics
Year Volumes in Library Volumes Added (Gross) No. of Serial Subscriptions Microform Units E-Resources Owned/Leased
02/03 3,210,612 78,432 (a) 51,209 5,226,179 (a) 116,676
01/02 3,143,738 101,154 (a) 52,769 5,006,819 (a) 82,042
97/98 2,713,146 103,907 35,194 4,752,758 9,633
92/93 1,485,041 48,781 15,053 2,893,815 2
Library Services
Year User Visits to Library Total Circulations Instructional Sessions/Students Reference Transactions Laptop Loans
02/03 1,573,192 (b) 788,210 691 / 16,144 76,550 16,718
01/02 1,716,238 972,868 525 / 12,244 89,828 8,421
97/98 1,782,700 477,443 424 / 5,484 132,850 n/a
92/93 1,951,125 396,369 288 / 5,020 113,918 n/a
Library Services (continued), Expenditures, and ARL Ranking
Year Items Loaned to External Organizations Items Borrowed from External Organizations Expenditures ($) on Library Materials Total Library Expenditures ($) ARL Index/Rank
02/03 14,377 21,585 9,169,105 (c) 26,790,033 32 out of 113
01/02 12,559 21,339 7,781,023 (c) 24,707,755 32 out of 114
97/98 18,536 14,043 7,081,355 17,210,758 37 out of 111
92/93 33,959 7,012 4,236,505 10,413,684 90 out of 108
For footnotes, see Appendix A at end.


C. Special Achievements of Significance

The NCSU Libraries:

  • raised approximately $2,000,000 in private monetary gifts and in-kind donations – a 100 percent increase over previous years.
  • awarded Karl F. Bowman, associate professor of equine surgery in the Department of Clinical Sciences, College of Veterinary Medicine, the 2003 NCSU Libraries Faculty Award for his unfailing support of the Libraries and outstanding leadership of the University Library Committee, especially with regard to fundraising, library space needs, and scholarly communication issues.
  • presented The Pulitzer Prize Photographs: Capture the Moment, a stunning traveling exhibition featuring 125 prize-winning images dating from 1942 through 2003. The exhibit opened in the D. H. Hill Library on the NC State campus on September 19 and ran through December 31, 2003. Over 500,000 students, faculty, and visitors came to see the exhibit, which was recognized as being among the “Ten Best Art Exhibits of 2003” and “The Best of Visual Arts 2003” by local newspapers.
  • hosted the 2004 North Carolina Literary Festival (NCLF) from April 15-18. The Festival attracted an audience of thousands of patrons, featured nearly 100 southern writers, and provided readers of all ages and backgrounds with the unique opportunity to meet and interact with some of their favorite published authors. The NCLF convened prominent as well as emerging writers with their audience, leaving no reader behind. With that in mind, every aspect of the three-day festival was free to the public.
  • involved hundreds of North Carolina students around the state in grades K-8 in a statewide art contest to advance promotions for the NCLF. Every school in North Carolina was invited to participate in a bookmark contest. More than 50 schools responded and over 900 students participated.
  • held well-attended Friends of the Library events, including the 2003 Fall Luncheon featuring John Balaban, NC State’s poet-in-residence and professor of English in the Creative Writing Program; a Pulitzer Prize photographs exhibition Gala Opening Reception in October that was attended by more than 150 guests, curator Cyma Rubin, and five Pulitzer Prize-winning photographers; special presentations in December by two Pulitzer Prize-winning women photographers, Annie Wells and Stephanie Walsh; and special receptions for speakers Alice Walker (author of The Color Purple) and Dennis Lehane (author of Mystic River), both award-winning novelists, who opened the North Carolina Literary Festival at NC State in April.
  • presented the photography exhibit, Requiem: By the Photographers Who Died in Vietnam and Indochina at D. H. Hill Library from February - May 2004.
  • held a successful 2004 I. T. Littleton Seminar. National Public Radio reference librarian Kee Malesky addressed information access in a news media environment.

D. Special Program Reviews, Studies or Plans

Library staff:

  • evaluated the feasibility of enhancing security at D. H. Hill Library, in accordance with the 2004 Campus Security Task Force report, and provided recommendations to the Provost.
  • participated on the Learning in a Technology-Rich Environment (LITRE) Team and Steering Committee and contributed to the development of the LITRE Quality Enhancement Plan, presented to SACS in spring 2004.

II. COMPACT PLAN: Major Initiatives

  • Recruitment and Retention: *This year NC State developed a new regulation for Special Faculty Ranks and Appointments. This regulation governs librarians, lecturers, field faculty, and other non-tenure track faculty. The adoption of this policy was particularly important for librarians, as it corrected the erroneous application of the EPA professional (non-faculty) policy to librarians. Special faculty status is critical to NC State’s ability to compete for qualified librarians at a time of a worldwide and growing market shortage. However, improvements must be made to salaries, as NC State librarians, suffering from another year of no raises, have fallen to the bottom of our peer groups.
    *The Libraries is participating in an innovative national lateral entry program with the Council on Library and Information Resources (CLIR), Bringing Scholars into Academic Library Careers. In 2003 CLIR, in conjunction with a consortium of academic research libraries including NCSU, announced a new program of post-doctoral fellowships in scholarly information resources for humanists. These fellowships will educate new scholars about the challenges and opportunities created by new forms of scholarly research and information resources, both traditional and digital, and prepare them for emerging career paths in research libraries. NCSU Libraries worked with the College of Humanities and Social Sciences and Dean Linda Brady to develop a fellowship proposal to support humanities research with advanced information technologies, and will be one of ten libraries to host a fellow beginning in fall 2004.
    *In addition, the Libraries will host a doctoral fellow from UNC-CH School of Library and Information Science to prepare future professors to mentor and develop academic librarians. This program is funded by an award of $496,370 from the Institute for Museum and Library Services (IMLS) to the TRLN libraries in partnership with the School of Library and Information Science. Grant funding provides five doctoral fellows with a two-year stipend of $25,000 per year combined with a 20-hour per week research assignment in a TRLN library.
    *The NCSU Libraries took the lead in developing another grant application with its TRLN partners that, if awarded, will fund initiatives to attract undergraduate and secondary school students to librarianship. The grant proposal to IMLS for $472,450 will support internship positions and recruitment efforts targeting students from minority populations and those with science and technology background or potential, areas which are severely underrepresented in librarianship. These initiatives are part of NCSU Libraries’ effort to contribute to the development of qualified librarians for the future of NC State and for the future of the profession.
  • The Libraries’ Space Needs: *Working with the Library Building Committee, project architects, and Facilities Planning and Design, staff developed detailed plans for the Bond I-funded D. H. Hill Library East Wing Renovation project. While this renovation will increase available seating by 15 percent, the Libraries will remain significantly below recognized standards for student seats.
    *Coordinated the move of over 200,000 monographs and 5,000 boxes of Special Collections material to the Satellite Shelving Facility, effectively filling this on-campus facility to capacity. Staff also organized a move of 9,000 boxes of library material to the Duke University Library Service Center to relieve severely overcrowded conditions at D. H. Hill Library, which is operating at 53 percent over capacity.
    *Developed plans for over 50 library staff members to move to a swing-space building on Brickhaven Drive for more than 18 months during the D. H. Hill renovation. Staff will move late fall 2004.
    *In light of space (and security) issues, and to ensure student access, the University Library Committee recommended imposing some limits on access and use of the Libraries’ patron computers. The Libraries now requires user authentication at patron computers, and has limited the number of computers available to the general public.
  • Partnerships: NC LIVE: The Libraries continued in the partnership with public/private universities and colleges, community colleges, and public libraries to support and offer NC LIVE, a statewide electronic resource project. Accomplishments this year included the continued successful implementation of the outreach program, where over the course of three years, NC LIVE librarians visit each member library in the state.


  • The Libraries had its best year in hiring librarians from underrepresented groups. Four of seven new hires from national searches are minority librarians. Data for combined EPA/SPA hires in 2003/2004 show that 18 percent of appointments to permanent positions were made to persons from underrepresented populations. The Libraries’ current complement of librarians who identify as minorities comprises 5 percent Black, 5 percent Hispanic, 3 percent Asian, and 3 percent Native American. This breadth of diversity makes the Libraries a truly multicultural environment.
  • The Libraries, working with a nationally prominent facilitator, conducted an assessment of the NCSU Libraries Fellows program in the fall of 2003. The program targets the best new librarians with potential for science, engineering, or digital librarianship, or library management, and librarians from underrepresented populations. Of the 21 Fellows who have completed the program, 95 percent have gone on to academic library appointments (10 at NC State) and/or entered doctoral programs in the field. In the past three years, 25 percent of Fellows appointments were made to minority librarians, a very significant achievement in a profession where minority librarians are only 12 percent of the population in libraries belonging to the Association of Research Libraries.
  • Liz Burnette was selected to participate as a mentee in the 2003/2004 Association of Research Libraries Leadership and Career Development Program. The program is designed to increase the number of librarians from underrepresented racial and ethnic groups in positions of influence and leadership in research libraries by helping them develop the skills needed to be more competitive in the promotion process.
  • With the other TRLN libraries, the NCSU Libraries co-sponsored a training session, Library Services for Diverse Populations, for staff responsible for planning and providing public service. Tracie D. Hall, Director of the Office for Diversity and the Spectrum Initiative at the American Library Association, taught this session.


A. Major New Appointments

Jeanne M. Hammer (formerly Budget Director and Coordinator of Capital Projects at the University of Virginia Library) as Assistant Director for Finance and Administration; Todd J. Kosmerick (formerly Assistant Curator, Carl Albert Center, University of Oklahoma) as University Archivist; Rob Rucker (currently the Libraries’ Head of Distance Learning Services) also as Administrative Librarian for Public Services.
The NCSU Libraries welcomed three new Fellows into its two-year Fellowship Program: Steven McCann, Michele Shular, and Bonnie Tijerina.

B. Kudos, Professional Activities and Recognition

This year the Libraries and its staff achieved the following noteworthy awards, honors, and appointments: Eric Anderson won an NCSU 2004 University Award for Excellence; Tamika Barnes was a recipient of the Special Libraries Association President’s Award; June Brotherton, upon her retirement from the Libraries, was awarded the Order of the Longleaf Pine by Governor Michael F. Easley; Debra L.Currie was elected to the Agricultural Network Information Center Executive Board; Karen M. Letarte was a co-recipient of the 2004 Samuel Lazerow Fellowship; Eve Mitt received an all-expenses paid student grant from the North American Serials Interest Group (NASIG) to attend the 2004 NASIG Annual Conference; Andrew K. Pace was elected Director-at-Large of the Library and Information Technology Association and was appointed to co-chair the leadership team of the NISO MetaSearch Initiative; Jacqueline P. Samples was a co-recipient of the 2004 Samuel Lazerow Fellowship with Karen M. Letarte, and also won a 2004 Digital Library Federation Fellowship; The Libraries’ Research and Information Services Department won NCSU’s 2003/2004 First Year Student Advocate Award; The NCSU Libraries won the 2004 Gale Group Award for Excellence in Reference and Adult Services.


  • To remedy the Libraries’ severe space problems and meet University of North Carolina library-seating standards, a new, additional library building on the Centennial Campus is the most effective long-term solution. The Libraries’ Master Plan has received approval. Ensuring the inclusion of the Libraries’ funding needs in the next university bond package will be critical.
  • Recruitment and retention of information professionals continues to be a daunting challenge due to the worldwide market shortage of librarians. The ability to offer competitive salaries is the primary concern, especially as 2003/2004 is the third year in a row in which there have been no raises for the staff. Librarian pay at NCSU has fallen to the bottom of our peer group.
  • Due to severe inflationary pressure, which has eroded library purchasing power by about 8 to 10 percent ($500,000+) every year for the past five years, the Libraries’ collection budget needs to be shored up by new sources of funding. Throughout the past decade, faculty and students have emphasized that a strong research collection is a top priority to support NCSU’s missions of research, teaching, and extension and engagement.
  • Pending litigation still threatens to redirect receipts from library fines collected since 1996/1997 to the county school system. This case is not yet settled. In a worst-case scenario, NC State will forfeit approximately $650,000 (retrospectively to 1996/1997) to the school system. The University administration’s support is needed, especially to help deal with any crippling costs.

Appendix A: Footnotes to NCSU Libraries Statistics